It has become very cumbersome to remember the Email ID and Password all at once. In this era, we are addicted to using many different applications on our smartphones. It is common for most users to forget the Email ID and Password of multiple Apps on their smartphones.
Regardless of the apps, if any user wants to access older accounts, a linked Email ID and password are musts. Specific steps are laid down, and if followed consistently, any user can access his old accounts.
This article will give you insights on “How to access Old Cash App account” in a similar way. Follow the full blog, and any user can gain back control of his old account.
The first essential step is to memorize the Email ID, phone number attached to older accounts that can be used to log in easily on the official website.
Note: Do not create a new account in case if you forget the essential details. Creating a new account on the Cash app will not deactivate an older account; an old Cash App account can only be merged.
Steps to access old Cash App account:
- Open Cash App on your device.
- Click on the profile icon on your Cash App home screen.
- Tap Sign Out.
- Now enter the phone number or email which was associated with the older account.
- A sign in code will be received on the credential filled.
- Verify the code received, and the account will be logged in.
- This will help you to recover your old Cash App account.\
In case if the user has made a new account, the old Cash App account can be merged by following the below-mentioned steps:
- Open Cash App on your device.
- Click on the “Profile” option at the home screen of the Cash App.
- Now click the “Support” option.
- Select “Something Else.”
- Click on “Can’t Access Account.”
- Now click on “Contact Support” and submit a request via email.
- After submitting the request, you will receive a confirmation Email from the Cash App support team to verify personal information linked to the old account.
- Once the verification is successful The old Cash App account will be merged into the new Cash App account.
Note: Please note user needs to create a new Cash App account and link the old bank account and debit card details.
Follow necessary troubleshooting steps to unlock the Cash App account:
Please note we have tried to lay down the necessary troubleshooting steps to unlock your Cash App account before connecting with customer care executives.
- Make sure to connect your device with a robust working internet connection.
- Always log in on the official platform of the Cash App. Users can log in by installing Cash App on a mobile device or by opening Cash App’s official website on the computer.
- Install good antivirus software to ensure your personal computer and mobile device is free from viruses and bugs.
- Delete all cache and cookies stored in the memory of your device.
- Check for updates on the mobile device app store to keep your Cash App up to date.
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